1. General

• By accessing or purchasing from Arsheen, customers agree to abide by these Terms & Conditions.
• Arsheen reserves the right to update these terms at any time; continued use of the site/service means acceptance of the latest version.

2. Product Information

• All jewelry is made with moissanite, not diamond. Product descriptions, carat weight, and specifications are accurately represented to the best of our ability.
• Slight variations in color, sizing, or finish may occur due to the handcrafted nature of jewelry — this is not considered a defect.
• Images are for representation; actual product may slightly vary due to photography lighting/screen settings.

3. Pricing & Payment

• All prices are listed in the applicable currency and are subject to change without prior notice.
• Full payment is required at the time of order confirmation (unless a partial/advance payment option, like Cash on Delivery, is offered).
• Arsheen reserves the right to cancel any order due to pricing errors, stock unavailability, or suspected fraudulent activity — in which case a full refund will be issued.

4. Order Acceptance

• An order is only confirmed once payment is verified (or COD order is confirmed via call/message).
• Arsheen reserves the right to refuse or cancel any order at its discretion (e.g., suspected fraud, incorrect pricing, stock issues).

5. Intellectual Property

• All content on Arsheen's website/social media — including designs, images, logo, and text — is the property of Arsheen and may not be copied, reproduced, or used without written permission.

6. Limitation of Liability

• Arsheen is not liable for delays caused by courier services, customs, natural disasters, or events beyond our control.
• Arsheen's liability is limited to the value of the product purchased; we are not responsible for indirect or incidental damages.

7. Warranty Disclaimer

• Any warranty offered on jewelry (e.g., against manufacturing defects) is separate and outlined in the Warranty Policy. General wear and tear, misuse, or improper storage is not covered.

8. User Conduct

• Customers agree to provide accurate information (name, address, contact) at checkout.
• Any misuse of the return/exchange policy (e.g., repeated false damage claims) may result in refusal of future orders.

9. Governing Law

• These Terms & Conditions are governed by the laws of the United States, and specifically the state in which Arsheen LLC is registered. Any disputes shall be subject to the exclusive jurisdiction of the courts in that state.
• Arsheen operates as a registered Limited Liability Company (LLC) in the United States.

10. Contact Information

• For any questions regarding these Terms & Conditions, customers can contact Arsheen's support team directly.